Terms & Conditions

Enrolment

Courses at Ciel Bretagne are open to young people and adults aged 16 and over.  The minimum age requirement for school group courses is 14. Your enrolment will only become effective on payment of a deposit of €153. For an enrolment made within less than 30 days from the starting date of the course, payment must be made in full at the time of enrolment.  Ciel Bretagne will send confirmation of your enrolment along with the address and telephone number of your accommodation if Ciel Bretagne has been requested to make these arrangements for you.

Individual lessons are open to children from the age of 6.  Accommodation is the responsibility of the parents.

The Ciel Bretagne can accept no responsibility for children under the age of 18.  Signed parental authorisation and proof of insurance for the duration of the stay must be sent along with the enrolment form.

Payment

For reasons of safety and to avoid excessive banking fees, we strongly recommend that you pay by credit card for your deposit or settlement of your enrolment fees.

-Deposit

For all types of course, a deposit of €153 is payable by credit card, bank transfer or bank cheque in Euros. Payment should be made in Euros to the order of CCIMBO – CIEL Bretagne

IMPORTANT: you should indicate the name of the person enrolling for the course.
Enrolment will only be confirmed on receipt of your deposit.

-Settlement

The balance due for your stay must be paid 30 days before your arrival date at Ciel Bretagne.
For all enrolments made 30 days before the starting date, the full sum must be paid.
Bank details of the CCI Métropolitaine Bretagne Ouest
IBAN : FR76 1380 7005 6109 3194 8805 465
BIC : CCBPFRPPNAN
Bank : BPO Banque Populaire de l’Ouest
8 rue Saint-Saëns – 29200 Brest

In view of bank processing times, we ask you to please send a copy of the transfer order by email.

Transfer

If you have chosen accommodation in a host family, your family can meet you on arrival at Brest station or airport, provided you let them know your time and place of arrival two weeks ahead of time. They can also accompany you to the station or airport when you leave.

For other types of accommodation, you are responsible for transport arrangements.

Accommodation

▪ In a host family, as all our courses start on Monday morning (except on Public Holiday), your family will meet you on Sunday evening at Brest station or airport. On the Saturday morning of your departure, your family will drive you to Brest station or airport.

The students should let the family know their dates and times of arrival at least two weeks prior to their arrival.

Arrivals before Sunday evening or any extension of the stay will incur a supplemental fee.

Homestay accommodation is based on:
▪ half board from Monday to Friday: breakfast, evening meal, single room;
▪ full board at weekend.

No refund can be given for any part of the accommodation fees. The full fee is charged for a week started. Other accommodation: the Ciel Bretagne can make any other booking for you on request. In this case payment must be made directly to the provider.

Your level in French

When you enrol you will be asked to do a written placement test. This test should be completed without help of any kind in order to give your real level in French.  The Ciel Bretagne reserves the right to refuse your enrolment if there is no group which corresponds to your level.

On your arrival, if there is not a group, which corresponds to your level we reserve the right to change your group course into individual lessons.

Absences/public holidays

The centre is closed during official public holidays. Only individual lessons will be recovered.

Interruption of a course/absenteeism
In the event of interruption or early departure, fees cannot be reimbursed.

Student absences, (any hour, day or part of a course unattended by the student) will neither be refunded nor carried over.

Young people under the age of 18

1° For groups of minors in host families, a declaration must be made by Ciel Bretagne to the Departmental Directorate of Social Cohesion and Population Protection (DDCSPP). Therefore, confirmation of the group’s arrival is required at least 2 months before the start of the stay.

2°Minors under the age of 18 are systematically housed in a half-board foster home. Lunch is taken at Ciel Bretagne.

3°Supervision of minors:   It must consist of at least 2 persons (ADULTS over 18), then the number of activity leaders must be 1 for every 12 minors.

Cancellation

Any cancellation must be made in writing:

▪ if it is made more than 10 days before the course begins, all fees will be reimbursed;
▪ if it is made within the 10 days before the course begins, the deposit will be retained by the centre.
The full fee is due for any course started and cannot be reimbursed.

In the event of an insufficient number of students in a group, the Ciel Bretagne reserves the right to postpone the course or reduce the number of hours.
If the cancellation is due to the refusal of a visa, we will reimburse the sum paid only on presentation of the letter of refusal from the French embassy at least 5 days before the start of the course.

Personal insurance

We strongly recommend that you take out a personal insurance policy, whenever possible, if allowed by your country’s legislation, to cover any problems which may arise during your stay, in particular illness and hospitalisation, loss of money, valuables or luggage, theft, interruption of the course for personal or health reasons, and a liability insurance.

Copyright

Unless otherwise stated by the participant on enrolment, the Ciel Bretagne may take photos or videos of the students to be used for communication and marketing purposes.

Data protection

In accordance with the law n ° 2018-493 of June 20th, 2018 relative to the protection of the personal data:
“The information collected about you is used for the following purposes: registration, educational and administrative follow-up and commercial purpose.”
The recipients of this data are: the staff of the French Foreign Language Department at Ciel Bretagne
The data retention period is 5 years.

You have the right to access, rectify and delete data concerning yourself that you can exercise by writing to us by mail addressed to Ciel Bretagne Rue du Gué Fleuri – BP 35 – 29480 Le Relecq Kerhuon – France, mentioning your surname, first name, full address, and possibly, your customer number should you have one.

Claims

Any claim should be addressed in a detailed letter to the Ciel Bretagne who undertakes to give the issue its full attention. In the case of dispute, the two parties shall undertake to find a mutual agreement before taking legal action.

Exclusion

If a student’s behaviour is liable to have a disruptive effect on the class or other activities (course, accommodation, leisure activities) organised by the school or be damaging to the reputation of the Ciel Bretagne, the student in question will be immediately expelled without prior notice and will not be entitled to a refund of the paid fees.

Liability

Le Ciel Bretagne cannot be held responsible for personal or material loss, damage or harm incurred whatever the cause except in cases where its responsibility is clearly defined by French law.
The student is liable for any damage caused to other persons or property.

Force Majeure

Neither of the parties shall be liable vis-à-vis the other, nor shall be considered as having committed an infraction, if it is prevented or delayed in the performance of its obligations (with the exception of payments of all debts at due dates) because of Force Majeure, including, but not limited to, natural disasters such as floods, storms, fire, earthquakes; human acts such as strikes, riots, war, sabotage, terrorism;  government restrictions; computer or electronic hacking or malfunction and/or any other cause beyond the reasonable control of the parties whose performance is affected.

In such event, the parties shall meet to determine the conditions of the contract continuation, or to decide on early cancellation.

Disputes

Any dispute arising from the present case, if it cannot be settled out of court, will be submitted to a competent court in Brest.

 

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